faq
faq



Call us at (469) 219-7998 and we will be happy to find a time that works for you!

Yes, you receive the full amount of treatment time that you pay for. You are not charged for the intake and interview process, or the time it takes you to dress.

Yes, we do!

couple getting massage

If you need to reschedule your appointment, you can log into your account and make changes anytime. For late notice cancellations, please call us directly at (469) 219-7998 as soon as possible.

We accept cash, check, credit card, debit card and Venmo.

credit venmo cash

No, we do not.

Tipping is neither required nor expected, but of course we appreciate the gesture! Our massage therapists do not depend on tips, but if you would like to leave a tip, simply add the gratuity at checkout.

The best appreciation you can show is by referring your friends and family to us and letting them know about the amazing benefits of massage therapy!

Yes. All of our massage therapists are certified by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) and licensed by the State of Texas. We are also a members of Associated Bodywork and Massage Professionals (ABMP) and American Massage Therapy Association (AMTA).

You don't need to necessarily shower right before your massage, but do we ask that you come to your appointments clean and free of fragranced personal care products.

This depends on your comfort level and the type of massage you are going to receive.

For Sports Massage and Stretching, Light Touch Massage, and Reiki and Energy Balancing, you may be asked to leave some or all of you clothing on.

For Swedish Massage, Deep Tissue Massage, Hot Stone Massage, Prenatal Massage, or Raindrop Technique, many people prefer to be completely nude when they receive a massage, while others prefer to keep their undergarments on. It's completely up to you, and you are encouraged to undress to your level of comfort.

Tight-fitting or bulky undergarments can sometimes get in the way of the massage, especially if your problem areas are the low-back, buttocks, or hips. Women usually remove their bras so no straps are in the way of back and shoulder massage.

Licensed massage therapists must ensure that clients are always properly covered by a sheet or towel, genitals will never be exposed, and only the specific areas being massaged will be uncovered.

You are encouraged to openly communicate with the massage therapist about your preferences and comfort. If anything needs to be adjusted, or if we are almost (but not quite) getting the right spot, just speak up and let us know right away!

You will experience the greatest benefits from your session if you just allow yourself to become quiet and relaxed...which helps your massage therapist focus on providing a great massage!

A massage will likely just make you feel worse. If you are sick, you may get your therapist sick and pass it on to other clients that day. Even if you are giving less than a 24 hour notice, we prefer you reschedule your appointment if you are feeling unwell, so let us know as soon as possible.

It's a great idea to give yourself some additional time after your massage to continue relaxing and to allow your body to fully absorb the benefits of massage. We leave plenty of time in between appointments so that you never feel hurried and can take your time before you head out the door.

Yes, it's ok to exercise after a massage, but most people prefer to stay relaxed.

This very often happens during a massage and is nothing to be embarrassed about. Just take it as a sign you are enjoying the relaxation!

Of course! We don’t want you lying there uncomfortable and preoccupied, so feel free to take care of it.

No problem!

If you are uncomfortable laying face down, or in any other position, let your massage therapist know. Bolsters and towels can be used to make you as comfortable as possible.

No, not even as a joke. This is disrespectful to your massage therapist and our profession. Additionally, we have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.

Arousal is a natural parasympathetic response, so don’t feel guilty. However, understand that it was not your massage therapist’s intention to arouse you. Our professional ethical code of conduct that requires us to make sure boundaries are clear. If there is a distracting technique or motion (i.e. rocking the prone torso) that aroused you, it is okay to tell your therapist to stop that motion. Just to be clear, we do have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.

An ozone hyperthermic chamber is an enclosed box that you sit inside. Your head stays outside and allows you to tolerate a higher temp longer as you are breathing ambient room air. Steam is produced inside the chamber to increase the temperature anywhere from 90 degrees up to 130 degrees and the ozone is pumped into the chamber. You are receiving the Ozone Steam!

The session takes 15-30 minutes. If at any point during your session you need to exit the chamber, you can easily open the doors and step out quickly. The chamber is made to have your head outside because inhaling high concentration oxygen-ozone mixture can irritate your lungs. Smelling ozone at very low concentration is okay. When ozone is absorbed through the skin it is very safe.

Plenty of detoxification is taking place inside your body during your Ozone Sauna session. The effects of Ozone Sauna therapy are cumulative, and the many benefits associated with it reveal themselves over long-term use mostly for lymphatic and immune systems, all your body elimination systems and your metabolism. The Ozone Sauna can help you decrease the toxic body burden and it greatly increases the oxygen level of all your cells. The sauna session relaxes muscles, helps with aches and pains, and increases your energy levels. Many women say that it helps get rid of cellulite and stretch marks, as well as menstrual cramps. It can help to heal injuries faster than normal. It’s great for skin problems. If you’re sick with a cold or the flu, your body creates a fever to “cook” invading viruses and bacteria to make them harmless. During the sauna session by creating an “artificial” fever, the same mechanism can help your body purge many unwanted invaders. Greatly lowered toxic body burden help you improve your health and stay healthy in the future. People feel fantastic after the sauna sessions, and many claimed regained lost vitality and zest for life.

Who is not toxic these days? We are all living in such a polluted world today that every human being would benefit from using Ozone Steam Sauna. Particular professions though are known to pose a greater risk of potentially toxic exposure such as painters, mechanics, lab techs, scientists, engineers, factory workers, military personnel, medical personnel, homemakers. The Ozone Steam Sauna is a special treat that relaxes you and helps you stay healthy! And your skin feels amazing after!

RockTape is a premium brand of kinesiology tape. First used by acupuncturists and chiropractors in Japan, today kinesiology tape is used by a wide variety of health professionals throughout the world to both prevent and treat injuries and pain.

When applied correctly, RockTape’s unique elasticity causes the skin to form convolutions and wrinkle. This decompresses the tissue immediately below the skin. It is believed that this has three main effects:

  • Fluid effect- improving blood and lymphatic flow in the taped area
  • Mechanical effect- improving the slide and glide between tissue layers
  • Neurological effect- altering the perception of pain and improving body awareness.
  • When applied properly, RockTape lifts the skin away from the muscle, which promotes positive changes in the body’s fluid, mechanical and neurological systems. Commonly people wearing RockTape report less pain, swelling and tightness, greater awareness of the area and later onset of fatigue.

    Muscle pain or cramping – e.g. lower back or calf muscles, Joint pain – e.g. shoulder or knee, Poor posture and Inflammation or bruising

    RockTape can be worn for 3-5 days. It is 97% organic cotton and 3% high grade nylon, is water resistant and can be worn while swimming or in the shower.

    Shaving body hair prior to application of RockTape is not essential. If RockTape is removed correctly, there will be very little body hair removed with the RockTape. If your skin is particularly sensitive then shaving, or even clippering the hair short (#1 or #2) may be of benefit.

    Sports Massage is a style of bodywork that addresses the particular needs of athletes. Sports Massage is a special form of massage and is typically used before, during, and after athletic events, as well as off-season, pre-season and post-season massage. The purpose of the sports massage is to prepare the athlete for peak performance, to drain away fatigue, to relieve swelling, to reduce muscle tension, to promote flexibility and to prevent injuries. Sports Massage utilizes a mixture of techniques ranging from Swedish, Deep Tissue, Neuromuscular Therapy, Structural Integration (similar to Rolfing®), Myofacial Release, and Facilitated Stretching. The final ingredient is a therapist that understands the demands that your sport has on your body, and how do address those demands with Sports Massage.

    Yes. Sports massage is proven to reduce recovery time, sometimes dramatically, by shortening the time it takes for injuries to heal, and makes the after effects “better”. Sports Massage reduces the swelling and edema associated with soft tissue injuries. After a serious injury, Sports Massage helps form strong pliable scar tissue instead of the usual random stiff scar tissue, so that range of motion and tissue extensibility are maintained.

    Yes, in an indirect way. Sport Massage tweaks your body to a state of higher efficiency so that you can get more speed, more strength, more performance. Sports Massage breaks down muscle adhesions, relieves knots, increases range of motion, decreases pain, increases circulation, stretches tight muscles, reduces stiffness and generally reduces the negative after effects of hard training. This means you can train harder than you ever have before. You can excel to higher levels than you thought possible.

    Absolutely. At its core, compression therapy helps with the circulation of blood flow. If you have certain areas of your body that are constantly swollen or not circulating properly, compression therapy is an excellent solution for you. This includes people currently battling cancer and many other life-threatening illnesses.

    Compression therapy sessions can last anywhere from 15 to 30 minutes. If you have the time and want to take full advantage of the session, we do recommend 30-minute sessions. However, if you’re time-crunched and can only spare 15 to 20 minutes, you should still be able to reap some great benefits.

    This will depend on the condition of the client and their activity levels. Some people leverage compression therapy daily to help them with blood circulation and to help recover faster from physical activity. We also see daily use from people with general circulation issues such as people battling cancer. However, if you’re a “weekend warrior” or just someone trying to enhance their recovery, treatment once or twice a week should be very beneficial to you.

    Absolutely. Most people find compression therapy to be extremely comfortable. While compression therapy does apply pressure to the area being treated, most people thoroughly enjoy the treatment and find it very relaxing.

    PEMF Therapy, according to leading PEMF device provider Pulsed Harmonix, is a “safe, painless, drug and injection-free treatment that uses a device to emit electromagnetic waves to restore cell’s healthy state.” Essentially, these devices—which roughly resemble a thicker version of a yoga mat—use your body’s natural electromagnetic systems in order to improve the health and functionality of your cells. PEMF therapy provides a wide range of benefits including reduced inflammation, increased circulation and oxygenation, faster healing, pain relief, and improved mobility.

    During a typical PEMF therapy session, as PEMF device, such as the innovative True Pulse A2000, will gently emit electromagnetic waves for about 45 to 60 minutes. This process is completely painless and natural. Your cells, upon receiving these electromagnetic waves, will gradually begin to experience changes. As time goes on, the continued use of these devices will repair damaged cells and make it much easier for the individual patient to function.

    One of the most common uses of PEMF machines is at-home management of pain relief. PEMF devices can be used to address several different types of pain. This includes neck, back, knee, and joint pain, arthritis, and various types of chronic pain. These devices have also been used to address non-union fractures, which are very common among athletes and other individuals with physically demanding occupations.

    Beginning in 2007, the Food and Drug Administration (FDA) has approved several different PEMF devices for personal, professional, and at-home usage. One of these devices, the True Pulse A2000, has gained a significant increase in popularity.

    There are many different possible uses for PEMF Therapy and PEMF devices. In addition to the many different pain relief uses mentioned above, these devices have also been proven to be effective for treating depression, anxiety, fatigue, and insomnia. While your doctor may recommend supplementary treatments in addition to the use of a PEMF device, each of these conditions has countless individuals testifying to its effectiveness.

    As suggested, there are currently no known side effects that can come from the use of a PEMF device and the continued use of PEMF therapy. The worst possible outcome is that the device will be ineffective. However, in the vast majority of studied cases, these devices provide at least some form of pain relief or other sorts of relief (such as relief from depression and anxiety). In many cases, patients testify that these devices have helped relieve their symptoms altogether.



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    Thank you, and Have a Great Day!



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